Chapter 9 from course textbook. Answer Question #1 p.304 

1 .What are the problems amongt the staff of each of the three teams? 

Chapter 12 from course textbook. Answer Question #1 p.430

1.compare and contrast the approaches taken by h&m, Benetton and Zara to managing their supply networks. 

Chapter 13 from course textbook. Answer Question #1 p.465

1.Prepare a spreadsheet-based abc analysis of usage value. classify as follows: 

A-items: top 20 per cent of usage value 

B-items: next 30 per cent of usage value 

C-items: remaining 50 per cent of usage value 

Chapter 14 from course textbook. Answer Question #1 p.488

Why did peter have such problems getting to the relevant information? 

Chapter 16 from course textbook. Answer Question #1 p.569

How would the culture of the NLB have changed in order for it to make such improvements?