Chapter 11 in the textbook emphasizes the importance of hope and possibility in the counseling process. Clients come into counseling having tried many different solutions that have failed. In many cases, they are discouraged and hopeless about resolving their problems in a way that creates a better life.
In some cases, clients face significant barriers of physical disability or illness, histories of trauma, occupational disadvantages, or addictions. Throughout the counseling process the counselor attempts to create hope.
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