The Learning and Growth Perspective

For Module 4, consider your organization’s mission and strategy from the perspective of its learning and growth (from your work on the case, your previous course work, and your background reading, you should be reasonably clear what such activities are). In this section of the assignment you’ll begin to identify objectives and measures relevant to that perspective. Refer back to this presentation on objectives if you need to.
Once you’re reasonably clear on what’s involved, think about your organization and its learning and growth processes, and then:

Identify at least three objectives for improving the organization’s learning and growth, and show how they relate to the mission, vision and strategy of the organization. Ideally you would discuss the relation to mission, vision and strategy in a paragraph or two followed by the table below. In the table you would reiterate your objectives in the left hand column.
For each objective, develop at least one meaningful performance measure (metric).
For each objective, identify at least one expected level of performance (target).
For each objective, identify at least one new action or program that needs to be developed to ensure successful implementation of the organization’s strategy (initiative).
Comment briefly on the relationships of the learning and growth objectives that you’ve identified here to the financial objectives that you identified in the Module 1 SLP assignment, the customer service objectives you identified in Module 2, and/or the internal business process objectives you identified in Module 3. How do they help to fulfill those objectives? If they don’t (and they don’t have to), what makes them more important than objectives that would relate to customer service, business processes, or financial operations?
Finally, do you wish to make any changes to your Module 1, 2, or 3 objective write-ups in light of your Module 4 experience?
Here’s a table that you may wish to copy and fill in (the boxes are expandable – take all the space you need to be complete in your descriptions. No more than 2-3 pages should be necessary.)
Objective
Measure
Target
Action

Relationships to other objectives

Revisions (if any) to Module 1, 2, and/or 3 Objectives

Objective/Module
Measure
Target
Action
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