THE HUMAN RESOURCE ENVIRONMENT

     

    1. Which of the following is a false statement about the Position Analysis Questionnaire? A. It requires trained job analysts to complete it. B. It’s a standardized, commercial instrument. C. It’s one of the broadest and best-researched instruments for analyzing jobs. D. It describes specific duties and tasks that comprise the actual job.

    2. Which of the following responsibilities is associated with the HR function of support for strategy? A. Human resource discipline B. Orientation C. Human resource planning and forecasting D. Human resource relocation and outplacement services

    3. How does a human resource information system help the organization? A. Provides employee coaching B. Develops new line of products C. Scrutinizes balance sheets D. Avoids litigation and lawsuits

    4. Why do complaints of age discrimination grow when the economy is slow? A. Companies try to save labor costs by laying off older workers. B. Older employees provide a tremendous pool of potential. C. Companies try to provide more opportunities to younger workers. D. Companies are forced to retain their best talent during times of recession.

    5. One of the most common grievances that employees at Craines Tech have is that they don’t get performance feedback. That is, they don’t get proper information as to how they’ve performed and where they need to improve, and the performance goals are vague and not measurable. Which HR function does Craines Tech need to improve? A. Training and development B. Recruitment and selection C. Employee relations D. Performance management

    6. Which of the following is a correct statement about dejobbing? A. Dejobbing involves emphasizing on detailed job descriptions which will be applicable year after year. B. Dejobbing involves the use of task-based organization structures. C. Dejobbing involves viewing organizations as a field of work to be done. D. Dejobbing involves the downsizing or elimination of jobs.

    7. Which of the following managerial functions is often assumed by work teams? A. Performing inspection and quality-control activities B. Controlling finances allocated for the project C. Conducting performance reviews D. Making strategy-related decisions such as areas to diversify in

    8. What is the goal of ergonomics? A. Reducing the complexity of the job B. Increasing meaningfulness of the job C. Reducing the memorization required by the job D. Reducing the physical strain on employees

    9. Which of the following is a false statement about the Occupational Safety and Health Act? A. It’s the most comprehensive U.S. law regarding worker safety. B. Enforcement responsibilities for the act are divided between the Department of Labor and the Department of Health. C. Under the act, covered employers must keep records of work-related injuries and illnesses and post an annual summary of these records. D. The act applies to organizations that employ 50 or more persons working 20 or more weeks a year and that are involved in interstate commerce.

    10. The processing and transmission of digitized HR information, especially using computer networking and the Internet, is known as A. reengineering. B. electronic human resource management. C. human resource information system implementation. D. e-business.

    11. Which of the following terms describes the best possible fit between a company’s social system and its technical system? A. Outsourcing B. High-performance work system C. Self-service system D. Total quality management

    12. Which of the following occupations is projected to add the most jobs before 2016? A. Postsecondary teachers B. Registered nurses C. Office clerks D. Janitors

    13. Which of the following cases would most likely be filed under the theory of disparate impact? A. Black applicants are being disproportionately rejected relative to whites by a paper-and-pencil test. B. A white applicant is told he won’t be hired because the employer doesn’t like whites. C. A black employee is fired for testifying in a discrimination suit filed against an employer. D. White applicants with high test scores are rejected due to an affirmative-action plan.

    14. Self-managing teams are likely to be more efficient if the A. demand for a particular activity remains the same for the entire duration of the project. B. team members can perform different skills associated with various tasks. C. team members are assigned tasks that are repetitive. D. authority to make decisions remains with the manager.

    15. Which of the following is a true statement about the composition of the U.S. labor force during the next decade? A. In spite of the growing number of young workers, the overall workforce will be aging. B. The labor force is expected to grow at a greater rate than at any other time in U.S. history. C. For the first time ever, the number of workers under 40 years of age will exceed the number of workers 40 years of age or older. D. The largest proportion of the labor force is expected to be in the 16- to 25-year age group.

    16. Which of the following is a false statement about the performance management process? A. The evaluation may focus on the short term or long term and on individual employees or groups. B. In some organizations, employees evaluate their own performance, and often, peers and subordinates participate, too. C. Performance measures may emphasize either observable behaviors or outcomes, or both. D. When the person evaluating performance isn’t familiar with the details of the job, specific behaviors tend to be easier to evaluate than outcomes.

    17. Managers and economists traditionally have seen HRM as a(n) A. necessary expense. B. essential component of a high-performance work system. C. source of value to their organization. D. asset.

    18. Which of the following approaches would be most appropriate when gathering information for jobs that are repetitive and involve physical activity? A. A job analyst visits the workplace and asks employees to show what the job entails. B. A job analyst visits the workplace and videotapes an employee performing the job. C. A job analyst questions the peers about a particular job. D. A manager imagines what a well-done job would look like. End of exam

    19. Which of the following refers to the KSAOs that an individual must have to perform the job? A. Job descriptions B. Job specifications C. Job analysis D. Dictionary of Occupational Titles

    20. Which of the following refers to an employer’s obligation to do something to enable an otherwise qualified person to perform a job? A. Reverse discrimination B. Utilization analysis C. General-duty clause D. Reasonable accommodation

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