SixChannels.docx

    There are many different

    reasons to offer

    0:01

    in support of your idea.

    0:03

    To be an effective

    communicator, it's

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    important to understand not

    only what kind of reasons

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    resonate with your

    own way of thinking,

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    but also what others

    find most persuasive.

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    Here are six reasons

    or persuasion channels

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    that research shows

    to be most common.

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    Authority– individuals

    who prefer this style

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    generally call attention

    to their title, status,

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    or expertise to help

    emphasize their point.

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    This works well in organizations

    with hierarchical structures.

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    However, it doesn't

    work with everyone.

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    A person's receptiveness to

    this way of communicating

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    depends on how they generally

    view persons in authority.

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    Data– when you're

    on the data channel,

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    you reference research,

    studies, statistics, and numbers

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    in presenting your idea.

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    Analytically-oriented thinkers

    operate on the data channel

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    and appreciate its clarity.

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    Others, however,

    might hear only static

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    when they're listening to it.

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    Relationships–

    this channel is all

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    about developing an

    emotional connection.

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    Those tuned into it

    leverage favors and rapport

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    to build support for an idea.

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    They see managing the human side

    of work as part of their job.

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    Interests– those with a

    preference for this style

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    use interests, needs, and

    incentives to get things done.

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    They focus on others' WIIFM.

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    Working on this channel is

    well within the comfort zone

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    of those who like negotiating.

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    But others who are less

    skilled at managing conflict

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    might find it stressful.

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    Vision– the big picture is

    important for any organization

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    and can be an effective

    channel for communication,

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    especially when you can

    link your idea to it.

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    When you're on this channel,

    you appeal to your company's

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    mission, vision, and values.

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    Politics– organizations are

    by their nature political,

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    even though some people are

    uncomfortable with politics.

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    This channel tunes into reasons

    related to coalitions, power,

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    and conflicts.

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    When you're on this

    channel, you're

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    paying attention to who's for

    and who's against an idea.

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    In summary, there are

    six common reasons

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    used in advocating for an idea.

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    If you want to ensure

    yours is well received,

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    do your best to tune into the

    channels that others are on.

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    A typical mistake

    is to get stuck

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    on the one you're

    most comfortable with

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    and lose connection

    with the very people you

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    want to gain support from.

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