Develop a 2- to 3 – slide Microsoft® PowerPoint® presentation, including talking points, highlighting your work on the three phases of the Six Sigma process improvement project.
Use the same business: Chick-Fil-A
Execute the analyze phase of the Six Sigma DMAIC project including the following:
Determine the most likely causes of defects.
Understand why defects are generated by identifying the key variables most likely to create process variation.
Identify necessary/unnecessary process steps.