M6.A1 – From Favorite Topic –
First tell your classmates about your favorite topic in Part 3 4 and 5 pages 71-155 ofThe Definitive Guide to Social CRM Maximizing Customer Relationships with Social Media to Gain Market Insights Customers and Profits.
Write at least three paragraphs and tell us what the topic was why it was interesting to you and how you think it applies or has been applied in either businesses you have dealt with or have been involved with either as a customer or an employee.
After you have submitted your post reply to at least two other classmates’ posts. Show some critical thinking in both your original post and in your replies. A simple I agree or Yes I’ve experienced that too is not good enough. You are welcome to express contrasting views with one another but please remember the rules ofNetiquettein all posts.
Use the 2 +2 Model in your postings to two other students.