Leadership styles used in Assignment 1:

As an emerging leader, it is important that you know an operational leaders style may be based on a combination of beliefs, values, and preferences, as well as the organization’s culture. Take a look at these five distinct leadership styles.

1. Situational Leaders:
   Operations managers that are situational leaders do not conform to one way of leading. Instead, the situational leader makes decisions based on what is happening within the organization and the feelings they have for the specific follower.
2. Servant Leaders:
   Servant leaders who manage operations live to serve because they want to make the lives of others better, leave a positive imprint on the organization they serve, and make the world a better place.
3. Participative Leaders:
   Operation managers that practice participative leadership seek input from all team members, whether subordinate or peer, prior to making decisions.
4. Transactional Leaders:
   Operational leaders who lead with a transactional style look at supervision, organization, and group performance; and seek team member compliance through both rewards and punishments.
5. Transformational Leaders:
   Transformational leadership occurs when a leader works to create an organizational vision to create change through inspiration.

Review the 7 steps of forecasting:

1. Determine the use of the forecast

2.Select the items to be forecast

3. Determine the time of the horizon of the forecast

4. Select the forecasting models

5. Gather the data

6. Make the forecast

7. Validate and implement results

Please review quality measures:

Define: What is the problem, what is the scope, what key metric is important, who are the stakeholders?

Measure: What data is availible, is the data accurate, how should we stratify the data, what graphs should we make?

Analyze:

What are the root causes of the problem, have the root causes been verified, where should we focus our efforts, what clues have we uncovered?

Improve:

Do we have the right solutions, how will we verify how the solutions work, have the solutions been piloted, have we reduced variation?

Control:

What do we recommend, is there support for our suggestions, what is our plan to implement, are results sustainable?

So again she said: Jeff, I encourage you to watch Adam’s lecture on Deliverable 7.  He lays out the expectations of this assignment for you.  You need a table of contents for this assignment plus 10 pages of content.  I believe you have 3.5 pages of content.  Please review the leadership styles used in Assignment 1.  Answer the remaining questions thoroughly and explain each one.  Please review the 7 steps of forecasting.  Adam lays them out for you in the Deliverable 6 lecture.  Please review quality measures–Deliverable 5.  You need to give a thorough explanation of an exceptional customer experience. Please elaborate on each section.