Discussion 1 (Chapter 12): Examine Alexas skill in ordering drinks from Starbucks.

Note: I am looking for active engagement in the discussion.  Please engage early and often.

Your response should be 250-300 words.  Respond to two postings provided by your classmates.

There must be at least one APA formatted reference (and APA in-text citation) to support the thoughts in the post.  Do not use direct quotes, rather rephrase the author’s words and continue to use in-text citations.