IT company

    IT company

    You are part of an IT company specialising in the design and development of computerised business systems. Your consultancy has won a contract from a client. They are looking to replace the old manual system they have had for the last 5 years with a new computerised system. You have been provided with a description of the client company below.
    Client Information
    Nancy’s Novelty Cakes is a small confectionery business, making novelty and special occasion cakes for customers. Over the years Nancy has built up a file of cake designs and the costs of making those cakes.
    Customers ring with enquiries about the availability of cakes. If the design requested is current, the customer is informed of design details and costs. Given the large number of cake designs, this can take a long while. If the customer has requested a new cake design, a costing is produced for the new specification; existing prices are taken into account when the cost of the new cake is set. Once the cost has been established, the customer receives a quotation.
    If the quotation for the new or existing design is acceptable to the customer, they order the cake at the agreed price and pay a 10% deposit; the order is then placed in the pending orders’ tray. Each day the pending orders are reviewed. New designs are created as required by the customers’ orders. Copies of the new designs and the costings for these designs are added to the Cake Design file.
    When Orders are fulfilled, reference is made to the design file for cake specifications. The completed order sheet is marked complete and stored in the completed order box file. Any order that is incomplete is annotated with details and returned to the pending orders’ tray.
    The information from the completed order is used to create an Invoice. A copy of the Invoice along with the original order is stored on the Invoice box file. An Invoice is supplied when the cake is collected or delivered; no credit is given, cakes must be paid for upon collection or delivery.
    A review of the Cake Design file is carried out once a month. Costings are adjusted in-line with current overheads and price increases or decreases.

     

    Using the details given in the scenario, you are required to address the following individual assignment tasks so that you can prepare a final single report for the client.
    Task 1
    N.B. You are strongly advised to draft an answer to Task 1 early on and submit it to the tutor via e-mail for formative feedback.
    a) Decide on a system lifecycle model that you wish to follow for this project. Name and briefly outline each of the main steps that this lifecycle uses to solve a problem.
    Note 1: This must be a process based model from the list described in Unit 1 of the online notes, not an object oriented model. Use appropriate references for this section.
    b) Provide an argument for using this model, and remember to relate your reason to the actual problem.
    Note 2: Use appropriate references for this section.

     
    Task 2
    a) Provide a concise statement of what you consider the main benefits of implementing a computerised system could be from reading the scenario.
    Note 3: Use bullets to state each issue
    b) To identify the business need for the proposed system you will need to create a set of survey questions that you can give to the relevant stakeholders (users) – this will be used as evidence, that this is a worthwhile problem worth solving.
    i) Write six (6) open type questions.
    ii) Write six (6) closed type questions.
    Note 4: You may make use of Survey Monkey to load these questions and copy them from here into your report. Website: www.surveymonkey.com and create a free account

     
    Task 3
    The main feasibility criteria for a new proposed system need to include the following types:
    ? Technical Feasibility.
    ? Organisational Feasibility.
    ? Schedule Feasibility.
    ? Economic Feasibility.
    a) For each of the above criteria, discuss why each of these is important in the development of a new system.
    b) Using a spreadsheet program and the sample spreadsheet shown on the next page, create a Profit/Loss spreadsheet. You should include the revenue (income generated) and also costs. In subsequent columns enter the Years (i.e. Year 1, Year 2 and Year 3). You should have at least 6 tangible costs. New Sales should increase by £40000 each year: beginning with £40000 in Year 1. You should be looking to achieve profitability after 2 Years!
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