Healthcare service delivery
Please log in below and read; Strategic Management of Health Care Organizations, 6th Edition
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Reading: assignments for this learning plan are from the course textbook. Please read the following chapters:
Chapter 8 – Value Adding Service Delivery Strategies
Graded Assignment (please title paper – LP5.2: Pre-Service Paper [40 pts.] )
Please write a 2 to 3 page paper on the following:
• Explain the difference between pre-service, point-of-service, and after-service.
• What elements are central to each?
• Provide an example of how an organization might create a competitive advantage in each of these areas.
Organization and presentation of paper:
• Your paper must be between 2 – 3 double-spaced pages.
• Make sure to properly cite and reference all sources used, and use 2 other references besides your text book.
• Include a title page with identifying information.
• Include a properly formatted title page that includes your full name, course title and number, date, and title of your assignment.
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