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Identify or select a performance problem in a business activity that could be resolved or substantially improved by the acquisition of IT services performed by a contractor selected in open competition as a result of an RFP (request for proposal). The acquisition of IT services may also include the acquisition of IT software and hardware, as needed. Document the performance using the provided template.
Additional files to be uploaded, examples of typical performance problem included.
Make sure the problem is an IT acquisition that include IT services and not simply an IT commodity purchase such as the acquisition of IT COTS software and hardware. (The problem can require the selection of a contractor–via an RFP–that, for example, helps the organization identify, evaluate, decide on, and implement one or more IT commodity products.)
Hiring an IT contractor to help design a system, acquire the hardware and software needed by the system, and assist in implementing the system is NOT a commodity purchase. It is the acquisition of IT services.
Reference: Carnegie Mellon Software Engineering Institute. CMMI@ for Acquisition, Version 1.3. November 2010.

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