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 Emotional Intelligence (graded) |
Read the case study 4.2 Finding the Emotional Intelligence in the text on pages 130.
- What are the differences between leaders and managers? Can anyone be a leader? Which would you prefer to work for and why?
- Share an example from your work or school experience with working through the five stages of team development.
- Select one of the characteristics of an effective project manager and tell why it is important.
- Take the Future Time Perspective scale on page 129. Share your results and comments with the class.
Quality Management Processes (graded) |
Read about the Quality Management Process on page 25 of the text.
- Why are measurements critical to quality management? What types of measures are available for quality?
- How important is it to include a quality assessment in your project WBS? What can happen if quality is overlooked?
- Let’s do a little research on Six Sigma. What is it and why is it important to quality management?
