Emotional intellegence

Research by Goldman (2006) suggests emotional intelligence (EI) is as important to an individual’s success as intellectual intelligence. What a powerful concept! Could this premise help to explain why some highly educated and intelligent individuals struggle to excel in their professions while others who have to work harder for empirical knowledge do better?

Salovey and Mayer (1990) describe a framework for emotional intelligence (EQ) as “a set of skills hypothesized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan, and achieve in one’s life.” Effective collaboration is essential for the improvement of patient care. Advanced practice leaders must enlist the help of others to accomplish the work required to improve today’s healthcare practice environments. But how does one harness emotions?

The Seven Habits of Highly Effective People by Steven Covey (1989) is a classic book advocating the importance of personal leadership. Covey reminds us that leadership begins with self and that man is essentially his own Chief Executive Officer (CEO). The idea that we take personal responsibility for our thoughts and feelings is rather foreign thinking in today’s society. According to Covey, thoughts lead to feelings and ultimately actions. Many have been socialized to believing that we “cannot help” how we feel or think. In other words, who we are is who we are! Covey argues that a personal inventory provides the basis for personal change. After examining our paradigms (beliefs), Covey suggests that we have the power to reshape paradigms that are not healthy and that prevent us from being successful in life. Covey’s personal leadership principles remind us that we do not have to react to circumstances in our lives, but that we have a choice in how we view events. How powerful is this thought. If you have not read this potentially life changing book, put it on your list of books to read.

For the following self-reflection exercise, you have the opportunity to appraise your current EQ. Based on your assessment findings; you are encouraged to identify strategies, work with colleagues, peers and mentors, and seek out experiences that will improve your EQ.
5_/5: Develop a personalized Emotional Intelligence Action Plan, selecting one category for improvement and describe three strategies for strengthening your EQ.

__4_/4: Review EQ assessment and plan for improving EQ with colleagues, peers, and mentors. Integrate suggestions gathered from others into plan.

__1_/1 Support discussion with at least 2 references (other than Bradberry and Greaves)

_10_/10 Total
Using your scores, write goals and identify strategies to improve your “professional success and personal excellence.” This appraisal takes about 15-20 minutes to complete. Emotional Intelligence 2.0 includes the self-appraisal and the EQ Action Plan template. You can use the website to set your goals and to track your progress. You may also find Chapter 4 of Emotional intelligence 2.0, Digging in: My emotional intelligence action plan, helpful when transferring your Emotional Intelligence Appraisal scores to an Emotional Intelligence Action Plan (pg. 56).
Must have at least 3 references including Bradberry and Greaves and one listed below –
Bradberry, T., & Greaves, J. (2009). Emotional intelligence 2.0. San Diego, CA: TalentSmart.

Covey, S. R. (1989). The 7 habits of highly effective people. New York, NY: Fireside.

Goldman, D. (2006). Emotional Intelligence. Why it can matter more than IQ (10th ed).
New York: NY, Bantam Books
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence, Imagination, Cognition, and
Personality, 9, 1989-1990.

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