Question 1

(TCO A) Domino’s upgraded Pulse Evolution system incorporated a Pizza Tracker functionality that shows the progression of individual pizza orders. This is an example of using information systems to achieve which business objective?

Customer and supplier intimacy

Survival

Improved decision making

Operational excellence

Question 2. Question :

TCO A) The hardware and software used to transfer data in an organization is called

data management technology

networking and data management technology

data and telecommunications technology

networking and telecommunications technology 

Question 3. Question :

(TCO B) The value chain model

categorizes five related advantages for adding value to a firm’s products or services.

sees the supply chain as the primary activity for adding value.

helps a firm identify points at which information technology can most effectively enhance its competitive position.

Question 4. Question :

(TCO C) Which common database challenge is illustrated by the text’s discussion of receiving multiple pieces of the same direct mail advertising with an identical address?

Data normalization

Data accuracy

Data redundancy

Data quality

Question 5. Question :

(TCO D) _____ work by using radio waves to communicate with radio antennas placed within adjacent geographic areas.

Cell phones

Microwaves

Satellites

WANs

Question 6. Question:

(TCO A) Define operational excellence. How can information systems help achieve it?

Question 7. Question:

(TCO B) How have mobile devices and social media changed the work environment?

Question 8. Question:

(TCO C) List and describe three main capabilities or tools of a DBMS.

Question 9. Question :

(TCO D) Describe and explain the idea of network neutrality. Are you in favor of network neutrality? Why or why not?