Critically analysis the impact of online fashion retailers’ post-purchase services on the companies

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    1.    Background/ scope of the project ( 4 pages long)

    2.    traditional fashion industry ( how they use to complete companies in the market
    3.    How internet has influence/changed business ( for general)
    4.    How internet has changed fashion industry/business in particular
    5.    E- commerce => post-purchasing =>customer satisfaction =>research question=> Aim => Objectives => Chapters

    Research Methodology ( 3000 – 4000 words)
    1.    Qualitative research, interpretivism
    2.    Inductive/deductive approach
    3.    Mixed Methods research approach
    4.    Research methods
    5.    Triangulation and Validation
    6.    Taking into consideration what you mentioned above => explaining how you are going to do your research / what’s your approach or strategy

    Literature Review (10000 WORDS)
    1.    Post-purchasing service ( 4000 WORDS)
    2.    Customer satisfaction and loyalty ( 4000 words)
    3.    Competitive advantage ( 2000 words)

    And i will sent the form to you. Thx

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