Paper instructions:
Assignment Question
Consider an organisation with which you are familiar (this may be one that
have you currently or previously worked).
To what extent can (or could) it be described as following the principles and
elements of TQM?
Identify where the organisation needed to make improvements to more fully
realise TQM as a “holistic” approach to ensuring organisational success. What
barriers may prevent achieving these improvements? How might they be
overcome?