Select one of the following situations to observe and make detailed notes about the observation:

• Observe a small secondary group or team—such as an office team, sports team, church group, hobby group, or
support group—and take copious notes regarding the interactions and communication dynamics you observe. The
observation should be 30 minutes in length.
OR
• Watch a television show—such as a series, or reality show—that depicts a small secondary group or team. Take
notes regarding the interactions and communication dynamics depicted in the television show. the interactions and
dynamics within the communication climate observed. Describe/Define the following concepts: supportive and
defensive communication climates, confirming and disconfirming responses, cohesiveness, active listening, and
nonverbal behavior.
In addition to your assessment, answer the following questions:
• What types of verbal and nonverbal dynamics were present? Explain.
• What communication behaviors indicated a supportive or defensive communication climate? Why?
• What types of confirming or disconfirming responses did you witness? How did they contribute to the
cohesiveness of the group?
• What types of barriers or indicators to effective listening occurred? Why were they a barrier or indicator

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