I NEED A POSITIVE COMMENT BASED IN THIS ARGUMENT..BETWEEN 120-150 WORDS
Emotional tensions and conflict can affect the vision of the organization. It is the job of management to reorganize and implement policies that help carry out the mission of the organization. Leaders however are not necessarily managers thus have a different role in the work place. They have the ability to gain the respect and cooperation of their peers. Leaders may help to relieve tensions harmonize misunderstandings and deal with disruptive behaviors (Saeed Almas & Niazi 2014). Leaders can show support by encouraging their peers. It is common to get resistance to change especially when members dont feel like they are a part of the process but a leader can serve as a bridge between management and staff. They can use their influence to manage conflict and enhance productivity by working together (Saeed Almas & Niazi 2014). Communication is at the heart of conflict and resolution. Conflict often arises from ineffective communication; effective or assisted communication and positive collaboration promotes successful resolution of differences (Robson 2005). The best way that a leader can both identify and manage conflict is to promote effective communication.
Robson P. M. (2005 October 15). Preventing and Managing Conflict: Vital Pieces in the Patient Safety Puzzle. Retrieved July 17 2017 from http://www.longwoods.com/content/17660
Saeed T.Shazia Almas &GSK Niazi (2014) Leadership styles: relationship with conflict management stylesInternational Journal of Conflict Management Vol. 25 Issue: 3 pp.214-225https://doi.org/10.1108/IJCMA-12-2012-0091