casestudytwocharts.docx

    Questions that need to be addressed:

    The Key Question the team will focus on:

    1

    2

    3

    Specific sub-questions that are part of the broader key question:

    4

    1

    5

    2

    6

    3

    What we know for sure…

    Our evidence for this is…

    About the end users

    About the service providers

    About relevant laws and policies

    About the broader community

    About the system

    What we don’t know but can find out…

    The person responsible for getting this information…

    What we don’t know and would have to guess about …

    However, we answer the key question ______, it is important that …

    Priority 1-5

    Important – Crucial

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