Version1.2
Assignment front sheet
Qualification Unit number and title
Pearson BTEC Level 5 HND Diploma
Business Unit 15: Managing Business Activities To Achieve Results
Student name Assessor name
Loganathan Ramasamy
Date issued Completion date Submitted on
21/07/2014 17/10/2014 24/10/2014
Assignment title Managing Business Activities To Achieve Results
Learning
Outcome Learning
outcome
Assessment Criteria
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In this assessment you will have the
opportunity to present evidence that
shows you are able to:
Task
no.
Evidence
(Page no)
LO1
Understand
the
importance
of business
processes in
delivering
outcomes
based upon
business
goals and
objectives
1.1 Evaluate the interrelationship between the
different processes and functions of the
organisation.
1.2 Justify the methodology to be used to
map processes to the organisation’s goals
and objectives.
1.3
Evaluate the output of the process and the
quality gateways.
LO2
Be able to
develop
plans for
own area of
responsibility
to
implement
operational
plans
2.1 Design plans which promote goals and
objectives for own area of responsibility.
2.2 Write objectives, which are specific,
measurable, achievable, realistic and time
based to align people and other resources
in an effective and efficient way.
2.3 Implement appropriate systems to
achieve objectives in the most efficient
way, on time, to budget and meeting
organisational standards of quality.
2.4 Carry out work activities meeting the
operational plan through effective
monitoring and control.
LO3
Be able to
monitor
appropriate
systems to
improve
organisation
3.1 Design systems to manage and monitor
quality standards specified by the
organisation.
3.2 Demonstrate a quality culture to ensure
continuous monitoring, evaluation and
development of the process.
Regent College
Higher EducationVersion1.2
al
performance
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3.3 Recommend improvements which align
with the organisation’s objectives and
goals and which result in improvements.
3.4 Report on the wider implications of
proposed changes within the organisation.
LO4
Be able to
manage
health and
safety in the
workplace
4.1 Carry out risk assessments as required by
legislation, regulation and organisational
requirements ensuring appropriate action
is taken.
4.2 Demonstrate that health and safety
regulations and legislation applicable in
specific work situations are correctly and
effectively applied.
4.3 Carry out a systematic review of
organisational health and safety policies
and procedures in order to ensure they
are effective and compliant.
4.4 Carry out practical application of health
and safety policies and procedures in the
work place.
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully
acknowledged.
Student signature: Date: Version1.2
In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT
and DISTINCTION grades
Grade Descriptor Indicative characteristic/s Contextualisation
M1Identify and apply strategies to find
appropriate solutions Effective judgements have been made.
An effective approach to study and research
has been applied.
To achieve M1, the learner must use an effective approach to
study and research to understand the importance of business
processes in delivering outcomes based upon business goals
and objectives. (LO 1)
M2 Select / design and apply appropriate
methods / techniques Appropriate learning methods/techniques have
been applied.
To achieve M2, the learner must apply a range of methods
and techniques to the relevant sources of information to be
able to develop plans for own area of responsibility to
implement operational plans. (LO 2)
M3 Present and communicate appropriate
findings Communication is appropriate for familiar and
unfamiliar audiences and appropriate media
have been used.
To achieve M3, you need to demonstrate a consistent and
logical development of principles/concepts for the intended
audience with the help of appropriate methods of
communication, to be able to monitor appropriate systems to
improve organisational
performance. (LO 3)
D1 Use critical reflection to evaluate own
work and justify valid conclusions Conclusions have been arrived at through
synthesis of ideas and have been justified.
Realistic improvements have been proposed
against defined characteristics for success.
To achieve D1, learner must evaluate the validity of results
obtained as a result of study and research. Learner must
also use diverse sources to reflect upon and synthesise ideas
to understand the importance of business processes in
delivering outcomes based upon business goals and
objectives. (LO 1)
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D2 Take responsibility for managing and
organising activities Activities have been managed.
To achieve D2, learner must show evidence of design
activities and tasks to be able to monitor appropriate
systems and to improve organisational performance. (LO 3).
D3 Demonstrate convergent /lateral /
creative thinking
Relevant knowledge gained from previous
units has been incorporated in this unit, to
demonstrate a synoptic understanding of the
business environment.
To achieve D3, you need to apply creative perspectives,
innovative thinking and self –evaluation in relation to
managing health and safety in the workplace. (LO 4) Version1.2
Assignment brief
Unit number and title Unit 15: Managing Business Activities To Achieve Results
Qualification Pearson BTEC Level 5 HND Diploma in Business
Start date 21/07/2014
Deadline/hand-in 24/10/2014
Assessor Loganathan Ramasamy
Assignment title Managing Business Activities To Achieve Results
Purpose of this assignment
This assignment is designed to provide learners with the understanding and skills to manage their
activities in the business workplace to improve their effectiveness and efficiency. The overall task
comprises two reports, as outlined below.
Scenario
You are newly appointed as a Managing Director of “ABC Company”, a Recruitment company. Some of
the issues in the ABC Company are as follows:-
Managers blamed for ABC Company’s deficits
The report blames poor management. Inadequate leadership and ineffective management are the
causes of the worst deficits in the company. The problems have led to reduction of thousands of jobs,
close services and delay operations. Further, senior officials had taken their eye “off the ball”, relying on
short-term fixes to solve growing financial problems. It is crucial that boards and management get the
basics right because financial failure is often a reflection of wider organisational failure.
With the above scenario, you are entrusted with the task of advising on changes to be made to the
organisation. You are required to develop a number of business processes for ABC Company to improve effectiveness and efficiency of the overall performance of company and provide solutions.
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Task 1 (LO 1: 1.1, 1.2, 1.3 and LO 2: 2.1, 2.2, 2.3, plus M1,M2 and D1)
Develop a report as required below.
x After going through the organizational structure and the existing culture in ABC Company, identify
all major positions in the departments. Draw an organizational chart to support your answer.(LO
1: 1.1)
x List and identify the relationships between different functions/processes and explain the different
functions and processes.(LO 1: 1.1)
x List the key aims, objectives and mission of ABC Company and draw a process map for any one of
the functions. (LO 1: 1.2)Version1.2
• Evaluate the elements required to build a quality gateway, which focuses on the output of the
process.(LO 1: 1.3)
x Design a plan to promote goals and objectives for ABC Company to ensure plans are consistent
with legal, regulatory and ethical requirements. (LO 2: 2.1)
x Write, using SMART objectives, your recommendations relating to the alignment of people and
other resources, in an effective and efficient way. (LO 2: 2.2)
x Implement appropriate systems to achieve objectives in the most efficient way, on time, to
budget and meeting organisational standards of quality. (LO 2: 2.3)
Task 2 (LO 3: 3.1, 3.3, 3.4 and LO 4: 4.1, 4.2, 4.4, plus M3 and D2, D3)
Develop a report as required below
x Explain the systems required to manage and monitor quality standards of ABC Company.(LO 3:
3.1)
x Demonstrate a quality culture to ensure continuous monitoring, evaluation and development of
the process. (LO 3: 3.2)
x Recommend improvements which align with the organisation’s objectives and goals and which
results in improvements. (LO 3: 3.3)
x Highlight the elements of your plan which are going to bring continuous improvement in the
system.(LO 3: 3.4)
x Advice on how to carry out risk assessments as required by legislation, regulation and
organisational requirements ensuring appropriate action is taken.(LO 4: 4.1)
x Demonstrate the correct and effective application of the health and safety regulations and
legislation applicable in ABC Company. (LO 4: 4.2)
x Carry out a systematic review of organisational health and safety policies and procedures in order
to ensure they are effective and compliant.(LO 4: 4.3)
x Advise on how to carry out the practical application of health and safety policies and procedures
ABC Company. (LO4: 4.4) Version1.2
Evidence
checklist Summary of evidence required by student Evidence
presented
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Task 1
Prepare a report, which should comply with the word count of 3000 with +/-
10% margin. You may use tables and diagrams to support your report to
illustrate the text. Version1.2
Achievement Summary
Qualification
Pearson BTEC Level 5 HND
Diploma in Business Assessor name
Unit Number and
title
Unit 15: Managing Business
Activities To Achieve Results Student name
Criteria
Reference
To achieve the criteria the evidence must show that the
student is able to:
Achieved?
(tick)
LO 1
1.1 Evaluate the interrelationship between the different processes and
functions of the organisation
1.2 Justify the methodology to be used to map processes to the
organisation’s goals and objectives
1.3 Evaluate the output of the process and the quality gateways
LO 2
2.1 Design plans which promote goals and objectives for own area of
responsibility
2.2 Write objectives, which are specific, measurable, achievable,
realistic and time-based to align people and other resources in
an effective and efficient way
2.3 Implement appropriate systems to achieve objectives in the most
efficient way, on time, to budget and meeting organisational
standards of quality
2.4 Carry out work activities meeting the operational plan through
effective monitoring and control
LO 3
3.1 Design systems to manage and monitor quality standards specified
by the organisation
3.2 Demonstrate a quality culture to ensure continuous monitoring,
evaluation and development of the process
3.3 Recommend improvements which align with the organisation’s
objectives and goals and which result in improvements
3.4 Report on the wider implications of proposed changes within the
organisation
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LO 4
4.1 Carry out risk assessments as required by legislation, regulation
and organisational requirements ensuring appropriate action is
taken
4.2 Demonstrate that health and safety regulations and legislation
applicable in specific work situations are correctly and effectively
applied
4.3 Carry out a systematic review of organisational health and safety
policies and procedures in order to ensure they are effective and
compliant
4.4 Carry out practical application of health and safety policies and
procedures in the workplace
Higher Grade achievements (where applicable)
Grade descriptor Achieved?
(tick)
Grade descriptor Achieved?
(tick)Version1.2
M1: Identify and apply strategies to
find appropriate solutions
D1: Use critical reflection to
evaluate own work and justify
valid conclusions
M2: Select/design and apply
appropriate methods/techniques
D2: Take responsibility for
managing and organising
activities
M3: Present and communicate
appropriate findings
D3: Demonstrate
convergent/lateral /creative
thinkingVersion1.2
Assignment Feedback
Formative Feedback: Assessor to Student
Action Plan
Summative feedback
Feedback: Student to Assessor
Assessor Signature Date
Student Signature Date
