Aims
This module aims to broaden and expand students’ knowledge and
understanding of the concepts, tools and techniques of operations management.
Students will develop analytical insights into current operations management
practices, explore the priorities and techniques of operations management and
employ these to the design, operation and control of business processes.
Learning Outcomes
Knowledge
On completion of this module, the successful student will be able to:
1. assess key factors influencing effective management of operations;
2. evaluate the fundamental concepts, tools and techniques of operations
management;
3. appraise the contributions effective operations management can provide
companies;
Skills
This module will call for the successful student to:
4. apply operations management tools and techniques to business problems;
5. approach and manage data and information, problem solving and decision
making effectively;
6. analyse data and information using relevant operations management tools
and concepts
Syllabus
The module covers the following topics:
− Operations strategy − Job design
− Forecasting − Supply chain management
− Product design − Inventory management
− Quality management − Scheduling
− Process design and capacity planning − Material requirements planning
− Location decisions − Just-in-time and lean operations
− Layout decisions − Project management
Essential Core Textbook
Stevenson, W. J. (2012), Operations management: Theory and Practice, 11th
edition, Global edition, London: McGraw-Hill
We strongly recommend that you purchase the core textbook as you will need it
during the year.
Recommended Texts
Heizer, J H, and Render, B, (2013), Operations management, 11th Edition,
London, Pearson.
Reid, R D, Sanders, NR, (2013), Operations management: an integrated
approach, 5th Edition, Hoboken, NJ: Wiley
Slack, N, Chambers, S, and Johnston, R, (2010), Operations management, 6th
Edition, Harlow, Financial Times Prentice Hall
Krajewski, L J, Ritzman, L P, and Malhotra, M K, (2013), Operations
Management: Processes and Supply Chains, 10th Edition, Pearson Education.
Journals and Periodicals
You should regularly consult academic journals, for recent developments in
operations management and strategy. The following are highly recommended:
International Journal of Operations and Production Management
International Journal of Production Research
International Journal of Production Economics
Management Science
Decision Sciences Middlesex University 2013-14 Page 14
