This document of RES 351 Week 2 Discussion Questions and Summary consists of:

DQ 1: You are the supervisor of a call center. Lately, there have been many misdirected or dropped calls. Develop one or two research questions and three hypotheses that might account for misdirected or dropped calls

DQ 2: Identify a management dilemma you face at work or at an organization with which you were previously employed. Using the Management-Research Question Hierarchy in Ch. 5 of the text, develop the management questions, research questions, investigative questions, and measurement questions.

DQ 3: Explain the difference between a research question and a hypothesis. Using your current or previous place of employment as a starting point, provide one or more research question and then develop two appropriate hypotheses.

DQ 4: What are dependent variable and independent variable? Select a library article that uses the quantitative research method and identify the dependent variables and independent variable researched in the article

Summary