Individual Behaviors
What individual differences, personality traits, and attitudes might contribute to a reasonable person-job fit for the position of DVD inspector at a Netflix warehouse?
What steps might Netflix take to improve the attitudes of their workers?
What might the company do in terms of work design?
In terms of employee involvement?
In terms of flexible work arrangements?Include at least 3 sources
Motivation
3-5 page essay assess what perspectives on motivation are reflected in the fact that the work of DVD inspectors at Netflix warehouses is carefully times?
Which type of motivational process seems to be most important at these facilities-needs based, process based, or learning based?
In your opinion, which of these processes would be the most effective in improving performance?
Would OB mod be very helpful? Why or why not? Include at least 3 sources
Team Work
According to the Netflix Reference Guide on Our Freedom & Responsibility Culture, “Freedom and Responsibility applies to our salaried employees. Our hourly employees are important but have more structured roles.”
3-5 page essay, explain why teamwork is not an optimal form of organization in a Netflix warehouse.
Suggest ways in which team-oriented ideas might nevertheless be used to enhance motivation and productivity among Netflix’s among Netflix’s hourly employees?
Use page 89 for teamwork and other pages to use are 90, 93, and 103 and at least 2 sources.
Communication
Netflix communicates with its customers primarily by means of technology. You however, have been called in as a consultant and asked to recommend ways of improving this communication process by integrating the human factor a little more fully 3-5 page essay.
Recommend some ways of improving each element in the process-source, encoding and decoding, etc.-from this perspective.
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